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They are easy for respondents to complete and can be taken at a time that suits the customer best. Gain insights on whether they are likely to recommend you to other travellers. How important do you view each of the following aspects of service from the Agency? Do you use paper maps or apps while traveling? An error occurred while trying to load the questions. Manage all employee details and time off in one place. Sophisticated tools to get the answers you need. How Should I Send My Survey?